
The proper format for your Webex site is.
Verify that the information in the Webex site address field is correct.
From the Outlook Integration toolbar click the Webex or Schedule Meeting menu, then select Account Settings. If you are not able to access the site from your Outlook plugin (Productivity Tools, or the Webex Meetings Desktop App), but are able to access the Webex site via the browser please do the following to check the configuration of the Webex Desktop App Outlook Integration plug-in:. If the test is successful, add an exception for Webex to your security software. Disable security software, then attempt to schedule a meeting.
WBX264 - How Do I Allow Webex Meetings Traffic on My Network?. Ensure your network and/or proxy server is configured to allow Webex traffic, see:. If you are unable to access any external web sites, please contact your company's IT department or internet service provider. If you are unable to access the site directly, but are able to access other external web sites (like ) please contact Webex Technical Support for further assistance. Attempt to access your company's Webex site (Example: ) by visiting it directly through a web browser. Configuration issue in Outlook integration.
This error occurs when Outlook Integration cannot establish a connection with the Webex site (Example: ). Outlook Integration cannot access my Webex site. Please check the URL and network connection' when using Outlook integration. Please check the URL and network connection.' Error: 'Your Webex service site cannot be accessed. Error: 'Your Webex service site cannot be accessed.